Supporting care providers across Norfolk
Vision

Vision: The Voice of the Independent Provider.

Mission: By leading and establishing relationships built on trust, we will work with care providers and key stakeholders to enhance quality, develop sustainable services, share challenges and solutions.

Values: Nurturing, Inspiring, and Connecting

Meet the team

John Bacon

John Bacon

John has worked in the care sector locally since 2007.  In that time he has been involved in setting up and running services both in specialist residential care for adults with mental illness and learning disabilities, and domiciliary care.  Both services have established a reputation for high quality care, putting service users at the heart of what they do, and going the extra mile. 

John began his career with Ernst & Young, a multinational professional services firm, where he qualified as a chartered accountant. He spent 7 years with Ernst & Young in Cambridge before moving on to Geest plc, a FTSE listed Food company. He worked both in the UK and overseas, on various projects and acquisitions for the group.

In 2005 John joined Shirlaws, an international business coaching organisation, where his clients included Sony Europe and International Stockbrokers, Edward Jones. He was appointed a Board Director of Shirlaws in 2007 having built a large and successful regional team.

In recent years John has represented NIC on a number of important initiatives including the Winterbourne View Steering Committee and various cost of care working groups. In that time he has built relationships and credibility with other providers and the local authority which will stand him in good stead for the task ahead.


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Dennis Bacon

Dennis Bacon

Dennis has developed and operated a number of award winning health and social care businesses spanning 20 years, the most recent was acquired by a national care provider in 2016.

Dennis was Chairman of NIC for 19 years and continues as a member of Norfolk’s main independent provider group (NIC – Norfolk Independent Care) and sits on the county’s main multi-agency working group (HSCCF – Health & Social Care Consultative Forum). He represents the county’s independent care provider organisations on NHS Norfolk’s System Leadership Group working with the Director of Community Services, CCG Chief Officers, NHS Provider Trust CEO’s and other key figures.

Prior to working within the sector Dennis held senior management positions within two international banks.


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Sanjay Kaushal

Sanjay Kaushal

Dr Sanjay Kaushal is qualified General Practitioner graduating from University of Glasgow in 1991. He is the owner & Managing Director of Castlemeadow Care which operates care homes specialising in dementia and nursing care as well retirement villages in Norfolk.

Due to his medical experiences both in the hospital and community setting, he has a great passion and desire to deliver innovative care models / projects that meets the health challenges faced in the 21st Century. Dr Kaushal has already delivered a number of innovative schemes which includes the first General Practice lead by a Nurse Practitioner in Norfolk and about to start a project in Suffolk to deliver a fully integrated health and social care project which will be one of the largest schemes in the region.

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Hilary MacDonald

Hilary MacDonald

Hilary has worked as Chief Executive of Age UK Norfolk for six years. In her previous role as Head of Social Policy and Community Services much of Hilary’s work focused on issues relating to social policy, consultation and research. Hilary represents the voluntary sector on a number of multi- agency groups, including Norfolk Independent Care and is a founder member of the voluntary sector Norfolk Specialist Partnership.

Hilary has a strong commitment to supporting the needs and aspirations of people in later life and is passionate about involving older people in the design and development of services. Hilary has maintained an interest in social gerontology for over 20 years independent of the workplace and is a member of the British Society of Gerontology.

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Jo Ardrey

Jo Ardrey

Jo has a wealth of experience in Homecare in Norfolk and has represented the sector for over 18 years.

Jo is the chair of the Norfolk Independent Homecare Group known as NIHCG and meets on a regular basis to discuss and share problems and to try and build resilience in the  homecare market. NIHCG comes under the umbrella of NIC which John Bacon Chairs.

Although Jo is the registered manager of Apple Homecare, she is committed to provide quality care for all, and will support other care providers to do the same.

Prior to joining Homecare Jo trained as a Nurse in a London hospital and then went on to be a District Nurse along with working and setting up clinics for both Baby's and Leg ulcers. Jo enjoys a challenge and see's variety as the spice of life.

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Robina Clarke

Robina Clarke

Robina Clarke is the Director and Registered Manager of Claxton House, a care home for people with Learning Difficulties.

Robina has over 30 years experience in the healthcare sector ranging from NHS private home care in both residential and nursing care of elderly, elderly with dementia, mental health and learning disabilities.

Currently, in the vice chair person role of ARMC (Association Representing Mental health Care) she is committed to representing the interests of both providers and the people we care for.

Professional qualifications BA HONS, RMN, APNC, Graduate of Mindfields, Level 5 H and S C dip.

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Thomas Shaw

Thomas Shaw

Thomas has worked with people with acquired brain injuries since 2010, and is currently working a part of management for a small residential care business.

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Sally Kelly

Sally Kelly

Sally co-founded a business partnership in 1991 and in 2011 established The Guild Social Economy Services CIC of which she is one of four Directors. She has a BSc (Hons) degree in Social Sciences, Cert Ed and is a Gold status accredited Business Support Professional, with an additional SFEDI Social Enterprise Adviser Certification and Assessor qualification.

She has been an Attached Expert to the European Union specialising in youth engagement in enterprise and has worked alongside women’s organisations in Lithuania, Latvia and Estonia to support the development of women’s businesses.

Sally is an experienced trainer and facilitator and has been closely involved with a number of regional initiatives designed to create opportunities for small businesses and social enterprises within public procurement processes.

Sally is the Chair of Co-operatives East (the Regional Co-operative Council), a Trustee of the Norfolk Women’s Fund and is currently the coordinator of the Norfolk Network of Day Services .

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Chris Mowle

Chris Mowle

Chris’s business career was in sales at all levels, direction, training and recruitment. He retired from his own management company in 2005. In 1992 he was approached to stand in the County Council elections in May 1993 to represent Blofield & Brundall. He stood for election again in 1997, 2001 and 2005 before standing down in 2009 (retired not out!)

Throughout his 16 years as a County Councillor, Chris has been involved with Social Services, firstly on committees, appointed to opposition spokesman in 1999 and on the change of administration in 2001, Cabinet Member for Social Services. When “children” and “adult” services split in 2005, Chris opted to stay with Adult Social Services.

During his 8 years tenure as Cabinet member, Norfolk’s Adult Social Services had moved from a 1 star performing authority in 2001 (then CSCI’s annual inspection) to moving up to 3 stars and excellent, the highest possible rating, by 2008. In 2007 the Council won a government Beacon Award for “Valuing People” and it’s Learning Difficulty Service. When Chris was presented with the trophy, he felt it was a true testimony to partnership working with parents, carers, providers and the voluntary sector.

Chris was very much involved with the retention of the councils 43 care homes and also upgrading to Housing with Care, from 2 in 2001 to 15 by 2009. Throughout his 8 years as the cabinet member, Chris maintained strong links with both the independent and voluntary sectors, in fact the “Health & Social Care Consultative Forum” was his brainchild to ensure a closer partnership/dialogue between all sectors of care provision. Chris is still a very strong advocate for partnership working between the statutory, independent and voluntary sectors and is a trustee of a charity.

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Lucy Whitwood

LucyWhitwood

Lucy Whitwood is a qualified Sports Therapist, graduating from the University of Hertfordshire in 2009. Since then Lucy has specialised in this field running her own sports injuries clinic alongside her working practice as a lecturer in Sport and Health and Social Care at City College Norwich. Lucy has recently been appointed as Curriculum Programme Manager of Health, Social Care and Child Care at CCN and is excited by the opportunities this new role will bring. She has a passion for developing engaging curriculums that support the future workforce strategies that will increase retention and recruitment within Health and Social Care sector.

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Caroline Payne

Caroline Payne

Caroline has worked closely with the care sector for the past nine years.

Caroline is based at Progress House and provides admin support for NIC, liaising with John Bacon, Chairman, Lynda Loughlin and all committee members.

Caroline is responsible for circulating NIC up-dates to its members and issuing ‘Welcome to the Week’. Caroline is also responsible for supporting a variety of Committees/Boards as well as assisting in the organisation of the Norfolk Care Conference and the Norfolk Care Awards.

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Lynda Loughlin

Lynda Loughlin

Lynda provides administrative support for NIC and is based at Progress House, Blofield.

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Aims and Objectives

 

Membership

 

Subscriptions

 

Representatives to Meetings and Quorum

 

Annual General Meeting

 

Steering Group Meetings

 

Extraordinary General Meetings

 

Officers

 

Proceedings

 

Agenda Items

 


About Us

Norfolk Independent Care (NIC) is the voice of Independent Care Providers; we represent independent and voluntary sector providers who deliver services across the social care pathway.

All Care Providers in Norfolk are members of Norfolk Independent Care and receive the benefits of a membership.

Governance is provided by a steering group which consists of sector experts, elected by the membership. The role of the steering group is to provide strategic direction to develop a vibrant and sustainable social care market in Norfolk. Our experts are representative of social care providers, and each take responsibility for specific areas of the care sector, including; home care agencies, care homes with/without nursing, providers of care to those with mental health needs, learning difficulties and day care.

We work closely with Norfolk County Council, Clinical Commissioning Groups (CCGs) & Health Trusts to represent care providers views and to advocate for care providers in Norfolk. We take great pride in:

Our key successes:

We promote the interests of our members and influence the decision making that shapes the future of care services in Norfolk.

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